Privacy Policy tron66 — Member Personal Data Protection

1 Introduction & Scope

Tron66 takes our responsibility to protect every member's privacy seriously. We understand that your trust is our most valuable asset, and we are committed to keeping your personal information safe and managed with full integrity.

This Privacy Policy covers all aspects of how we handle your data — from the moment you first register through to when you make transactions, play games, or simply browse our platform. We want you to have a clear understanding of your rights and how we respect your privacy at every stage.

2 Information Collected

Tron66 collects various types of information to enable us to provide a secure, seamless, and personalised service for every member. Below are the categories of information we collect:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive personal information such as medical records or religious beliefs unless required by law.

3 How We Use Your Data

The personal information we collect is used responsibly for the following purposes. We will not use your data for any other purpose without obtaining your consent first.

• Verifying your identity during registration and the KYC process to meet legal compliance requirements.
• Processing deposits, withdrawals, and any other financial transactions you make on our platform.
• Providing effective customer support when you contact our team.
• Sending important notifications related to your account, security, and service updates.
• Detecting and preventing fraudulent activity, money laundering, and other security threats.
• Enhancing your gaming experience through usage pattern analysis and member feedback.
• Ensuring compliance with all applicable gambling laws and regulations.
• Sending promotional offers and information about new games — only if you have agreed to receive them.

4 Cookies & Tracking Technologies

Tron66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform for continuous improvement.
• Functional Cookies: Saving your preferences such as language, display settings, and login information for your convenience.
• Analytics Cookies: Used to analyse traffic and usage patterns in aggregate to improve our services.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.

5 Information Sharing

Tron66 does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share your data in the limited situations outlined below:

• Service Providers: We work with trusted third parties such as payment processors and cloud service providers that help us operate the platform. All such parties are bound by strict confidentiality agreements.
• Legal Requirement: We may need to disclose your information to authorities when required by law, court order, or a legitimate enforcement agency.
• Fraud Prevention: In specific cases, we may share information with authorities or industry organisations to prevent fraud and money laundering.
• Business Transfers: In the event of a business merger or acquisition, your information may be transferred to the successor entity, subject to an equivalent privacy policy.

6 Data Security

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

• End-to-end data encryption using 256-bit SSL/TLS protocol for all data transmissions.
• An intrusion detection system (IDS) that monitors suspicious activity in real time.
• Two-factor authentication (2FA) is available for all member accounts as an added layer of security.
• Regular security audits by independent third parties to identify and address vulnerabilities.
• Access to members' personal data is restricted to staff who genuinely need it.
• All staff who handle personal data undergo regular privacy and security training.

7 Your Rights

As a tron66 member, you have certain rights regarding your personal data. We fully respect these rights and make it easy for you to exercise them whenever you need.

To exercise any of the above rights, please contact our privacy team. We will process your request within 30 business days.

8 Data Retention & Deletion

Tron66 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

• Active account data is retained for the duration of your membership and for up to 7 years after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of 5 years in accordance with Malaysia's financial legal requirements.
• Security logs and technical data are retained for 2 years for investigation and fraud prevention purposes.
• Marketing data and communication preferences are retained until you withdraw your consent.

When data is no longer needed, it will be securely deleted or anonymised using industry-standard procedures. Anonymised data may be retained for analytics purposes and cannot be traced back to you.

9 Privacy Policy Changes

Tron66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

• Any material changes will be communicated to you via email or in-platform notification at least 14 days before they take effect.
• The "Last Updated" date at the top of this page will always reflect the latest version of our Privacy Policy.
• Continued use of the tron66 platform after any changes take effect will be considered your acceptance of the updated policy.
• Previous versions of our Privacy Policy are available upon request from our support team.

10 Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, our privacy team is ready to assist you at any time.

• Contact us via email at [email protected] for all privacy-related enquiries.
• For general support, you may reach our team at [email protected].
• For FAQ-related enquiries, please visit the FAQ for answers to frequently asked questions.
• We are committed to responding to all privacy-related enquiries within 72 business hours.

If you believe we are not handling your data properly, you have the right to lodge a complaint with the relevant data protection authority in your country.